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ACCOUNT MANAGER, Blytheville, Arkansas

CategoryAdministration, Operations, Project Management, Supervisory
CountryUnited States
ABM (NYSE: ABM) is a leading provider of facility solutions with revenues of approximately $6.4 billion and over 130,000 employees in 300+ offices deployed throughout the United States and various international locations. ABM's comprehensive capabilities include electrical & lighting, energy solutions, facilities engineering, HVAC & mechanical, janitorial, landscape & turf, mission critical solutions and parking, provided through stand-alone or integrated solutions. Founded in 1909, ABM provides custom facility solutions in urban, suburban and rural areas to properties of all sizes - from schools and commercial buildings to hospitals, data centers, manufacturing plants and airports.

Job Title

High School or GED

Career Level

Administration, Operations, Project Management, Supervisory

Job Type/ FLSA Status
Salaried Exempt

Travel Required

Shift Type

Job Description

Responsible for the day-to-day operation and administrative activities to ensure conformance to contract requirements. Develops and implements cost control measures and level of service standards to ensure compliance with customer specifications / contract requirements for assigned account. Oversees inspections, quality control measures, and the inventory control of equipment and supplies for the assigned account. Manages and oversees staff and is responsible for the ABM day to day operations on site. Manages the work within the appropriate budget requirements. Works closely with the customer.

Essential Duties

Direct and supervise scheduling of work load adjustment with the Assistant Account Manager, Supervisors, Leads, and Cleaning Staff.
Maintain daily and weekly labor management control.
Report to Senior District Manager any issues or problems with operations, ABM personnel or customer.
Provide an environment that will allow subordinates to grow and develop skills for future advancement.
Adhere to Branch, Corporate, Division, Region, and Customer policies.
Provide support and leadership in special projects/initiatives as directed by the Branch Manager.
Oversee staff in working methods and procedures.
Notify customer of faulty fixtures or building conditions.
Provide customer with outstanding customer service on all levels.
Look for TAG opportunities and sell additional ABM services.
Make sure proper and adequate staffing levels are maintained.
Perform other duties as assigned or applicable.
Maintain working relationship with labor union.
Carry out disciplinary actions as needed.
Perform Safety inspections.
Inventory Consumable goods.
Adhere to union contract.

* Perform other duties as assigned.

Minimum Requirements

High School graduate or equivalent/GED.
Previous cleaning experience is desired.
Excellent communication skills.
Training in the cleaning industry or building management field is preferred.
5 plus years supervisory experience managing large projects is required.
Must be able to read, write and speak English. Spanish literacy skills desired.
Must be able to write basic business documents in English.
Strong computer skills required (Microsoft Word/Excel).

Blytheville, AR 72315 US (Primary)

ABM is an EOE (M/F/Vet/Disability/Gender Identity/Sexual Orientation)

California Consumers Notice http://www.abm.com/californiaprivacy
EmployerABM Industries